What it does
A data and intelligence platform that collects, enriches and contextualises financial data to enable banks, pensions and wealth firms to deliver personalised customer journeys.
Questions people ask
Can we fully customise the user interface and journey to match our existing brand and app experience, or are there any Moneyhub-branded components that a customer would see?
Moneyhub supports full branded, embeddable journeys to secure customer consent for data sharing. Using Brand Mirror capabilities, they allow a true reflection of your brand through configuration rather than expensive custom builds. These flows have been optimised with hundreds of hours of testing. Services can also be offered via secure API if clients prefer to build their own flow.
What level of uptime and reliability can we expect from your platform?
Moneyhub targets 99.99% uptime with 100% uptime achieved across 2025. Scheduled maintenance is carefully managed during off-peak hours. The company provides dedicated specialist product support backed by technical expertise from engineering, connections and data science teams, with service levels agreed in contracts.
How is customer data handled to remain secure once it's accessed?
Moneyhub encrypts all data for both transport and storage, with transactional data held separately from other personally identifiable information. Access is controlled by a holistic Identity and Access Management solution providing Authentication, Authorisation and Accounting. Customer PII is retained only as long as needed for compliance. The company is ISO27001 certified and audited by the BSI, with systems used by major banks and financial services firms.