Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do I access Orvian Launch via API or MCP?

  Connect to launches through our REST API or link an AI assistant over MCP to search and manage listings.

Badges and links

• How do badges and followed links work on Orvian Launch?

  Display our badge on your site, meet requirements for free listings, and learn when your link becomes dofollow.

Pricing and payments

• Multi-site bundle or done-for-you listing?

  Two ways to orbit other launch and discovery sites, and what each path demands of you.

• What does each product cost on Orvian Launch?

  Orvian Launch products range from paid launches to sponsorships. Prices are in US dollars; VAT is added where due. See current prices at /pricing.

• What happens to my payment if a listing is taken down?

  Purchases stay as paid once confirmed. If we remove your listing, you're refunded in full. Disputed payments trigger temporary removal.

• How VAT and invoices work on Orvian Launch

  VAT is added where due, your valid VAT number removes it, and invoices orbit in your account.

Your account

• How do I claim a listing for my company?

  Take ownership of your listing and display the Verified badge by proving you control the company domain.

• How do I edit my listing once it's live?

  Adjust your description, tagline, FAQs, links and more directly; live changes happen when you save.

• How do I manage emails and close my account?

  Control your messages, update your sign-in address, or request full account removal and data deletion.

• Why your founder profile must be complete before launch

  Complete your founder profile so your listing can go live as soon as you submit it.

• How do I control my notifications and emails?

  Set which updates reach you, how often, and through email, Telegram or Slack.

• Which account page do I need?

  Your account has separate pages for listings, money, settings and team. Here's what each one does.

Launching

• Can I list my launch in more categories?

  Your main category is free; add up to 3 more for $5.

• Free listing or paid launch on Orvian?

  Compare what each option offers and how they orbit your discovery journey.

• Can I relaunch a listing in a later week?

  Relaunch the same listing into a new week while keeping the community votes you've already earned.

Getting help

• How do I get help on Orvian Launch?

  Navigate our help system and reach our team via the contact page or email during office hours.

Getting started

• How do I get my product into orbit on Orvian Launch?

  Submit your site, verify your details, choose your plan, and watch it enter the launch sphere.

Community

• How are launches ranked in orbit?

  Community votes shape our leaderboards. Paid rankings are labelled clearly. Launch of the Week badges go to top voters' choices.

• How do votes shape the orbit on Orvian Launch?

  Vote on live launches to help rank them. Votes are cast by confirmed community members and cannot be influenced by payment.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.